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Currently, there is a slightly extended processing time for returns and refunds. We appreciate your understanding as it may take up to four weeks from the time your return reaches our warehouse until the refund is processed. We apologize for any inconvenience this may cause and are working diligently to expedite the process. Thank you for your understanding and patience.
Within 30 days of receiving your order, you are entitled to return one or more products for your money back.
Please note that you cannot send back products from different orders in the same parcel.
- Register your return below
- Fill in your order number, numbers only.
- Please ensure that the e-mail address is exactly the same as the one you specified when placing your order.
- Follow the instructions in the return portal.
Our return portal is temporarily unavailable, but we are working diligently to get it up and running as soon as possible. We apologize for any inconvenience and kindly ask you to try again in 24 hours.