How can I contact you?

You can reach us via email, contact form or chat. Our customer service is usually available for personal assistance between 9:30 am and 4:00 pm (Swe time) through our chat. Please note that our chatbot, Emma, is available 24/7 to assist you whenever you need.

Email and Contact form

Our customer service team is available to assist you via email, where you will receive a response within 48 hours on regular business days.

If you would like to reach out to us via email, you can either use our contact form or send a separate email directly to us. Please include as much relevant information as possible when contacting us by email to ensure a swift and efficient response. Be sure to include your order number, product details, any images, and a detailed description of your inquiry. This information helps us provide quick and accurate support.

Email: Support@stronger.se

If you wish to return or file a complaint, please click on the buttom below:

Returns and claim portal

To open the contact form, please click below:

Chat

Our chatbot Emma is equipped with the latest technology to assist you around the clock.

If Emma cannot interpret your request or if your question requires additional handling, she will direct you to a customer service representative who can assist you further. Depending on what your errend is about and the time of day, Emma may transfer you to a live chat if an agent is available or, alternatively, create an email that will be sent to our customer service team.

Our regular chat hours are usually between 9:30–12:00 and 13:00–16:00.

To start the chat, please click on the chat bubble in the bottom right corner.

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